Configuring TestTrack Rule Actions

From Seapine Labs

Rule actions are performed when a notification, trigger, or escalation rule passes. You can use the following actions in automation rules, depending on the valid actions for the rule.

• Prevent
• Enter event
• Modify
• Send email
• Run executable

Contents 1 Adding rule actions 1.1 Prevent action 1.2 Enter event action 1.3 Modify action 1.4 Run executable action 1.5 Send email action

[edit] Adding rule actions

You can only add one action to each rule. If you want TestTrack to perform multiple actions of the same type, you can configure multiple rules for each activity.

For example, you can only add one send email action to each rule. If you want to send different email to multiple recipients when a defect changes, you can configure multiple rules for the Defect is created action, each with a different email and recipients.

1. Select the action you want to add from the Action list in the Add Rule Action dialog box.
2. Enter or select the action options. The option changes based on the selected action.

[edit] Prevent action

The prevent action prevents users from performing an activity on a record and displays a message to inform them why they cannot perform the activity.

You can add this action to triggers that run before records are saved. If a rule has a prevent action and the rule passes, subsequent rules are not evaluated and the record is not saved.

[edit] Enter event action

The enter event action automatically enters a workflow event on records. You can add this action to triggers that run before records are saved and escalation rules.

If the event is not valid based on the configured workflow, the event is not added to the record and a warning is added to the automation rules log.

[edit] Modify action

The modify action automatically changes record field values. This action can only modify general and custom field values. You can add this action to triggers that run before records are saved and escalation rules.

[edit] Run executable action

The run executable action automatically runs a script or compiled program if a rule passes. See running executables for information.

[edit] Send email action

The send mail action emails users and customers. You can add this action to notification and escalation rules.